That's partly on us not knowing like you said to turn her and the hospital as you said that needs the advocacy, but you're the person that's really helping us to get a different asset of outcome.”

I don't think it's unprofessional. I appreciate it and I respect you more for it. So, thank you.”

Yeah, I'm really feeling good about working with you guys.”

Thank you for understanding. I really appreciate that very, very much makes a big difference that I'm not battling you know.”

[Hera] has, is really working out good for me I appreciate that.”

This was really helpful to me... you kinda handed me that you scripted me which was really helpful.”

Thank you so much for you know, for grabbing the ball and running with it. Thank you so much.”

It is, you know, pristine it is everything I could possibly ask”

It's a real comfort, a real comfort. It reduces anxiety tremendously tremendously”

I appreciate you kind of holding our hands through all of this.”

Thank you, thank you very much for all of your great help as always and it's taking a lot of burden off my shoulders. It's like, I can, even though I'm not even doing it myself now. It's a lot, a lot to keep track of.”

I hope it will be able to free me of some of the worries and time consuming projects that interfere with my everyday life. Trying to take care of my sister because I don't have enough time even to take care of her. I put her priority but then I have all these other things that are taking up so much time. So, I wanna extend my appreciation for you.”

Wonderful you're making my day better. So thank you so much for what you do.”

I really appreciate this I think that this is wonderful and I think you terrific. Thank you.”

You clarified a lot of things for me, [Hera]. Yeah, yeah, yeah. You're always very helpful.”

This is the first time I could get confirmation. I've been trying for months and because I told them, they told me to call somebody who was in-charge of confirmations but she was never available.”

I appreciated you encouraging me to go see them.”

I have somebody like you on my side and I have somebody willing to help me.”

Oh, you always do, you always do. Thank you, [Hera].”

My husband came home last night. I was telling him everything and he just looked at me. He goes, this is gonna be a bitch. I said, yeah, I know but there's one good thing and he said, please tell me, I said, we do have a silver lining and he's like, please I'm all ears, I said, we have [Hera]. He said, are you sure? I said, oh, no, we have [Hera]. He said, okay, good then I'm a little bit more relaxed.”

I was just thinking to in myself saying thank god for you because there's so many moving pieces and these are all in charted waters. So, I'm so grateful to you.”

That's the amazing, fabulous help.”

I can't thank you enough for that because that kind of stuff, yeah, it's important for it not to be completely arbitrary, you know.”

It's really helpful having you part of it, it's really, it really is helpful”

I know you've been genius at that.”

You guys have been unbelievable we're working with a lot of different people so you guys have been great. I appreciate it I, I'm looking forward to keep strengthening this relationship.”

You did help, you help get me through this ordeal. You have no idea. So I greatly appreciate that.”

Thank you very much for calling and for keeping reaching out I really appreciate it.”

I honestly I've received a few referrals from para so far and that has been me standard operating procedure you guys do a phenomenal job because all of your clients trust you guys very well and that speaks to your guys character.”

Your firm is exactly what people really need”

She's very good at what she does and I said, I appreciate her a whole lot cause otherwise I'd be going crazy.”

They all are very, very comfortable with you and your team which speaks a lot to you know, your team and, and how you guys do it over there, which is great.”

That's exactly from my perspective one of the greatest values that you can also help with.”

I appreciate your patience and your support.”

I'm so grateful to have your guidance and care and just expertise.”

I have a complete confidence in what you've done and what you're doing and, and I thank you.”

You've already, we lifted such a weight off of my shoulders. We were just talking about this last night.”

I really appreciate you telling me that I did not know that.”

It's kind of what I thought but I just, I wanted to run it by and and I appreciate having you as kind of a touchstone for things like this cause I don't know my way around it.”

It's so, so helpful honestly you need to be able to talk these things through with you. So I'm deeply grateful.”

I love it, I love it. I love everything I'm hearing I love even talking to you I see your a really willing to listen.”

Alright, I mean you've simplified it and and that's extremely helpful.”

It's good, it's good that you chirp at me because you do it intelligently and, and it's very useful to me.”

I thought you guys really advocate for us and that's why I wanted to reach out.”

No, I'm, I'm, I appreciate everything that you're doing for me. I can tell you that I really, I really appreciate it.”

I'm very pleased and I wanted to thank you you've really knocked yourself out and I haven't been easy the past few days.”

That's really wonderful that you do that. That's wonderful. Wow.”

That's a good reference and I really like what you did with the topics that the topic section that, that's great.”

You've been really helpful this morning and I really appreciate your clear explanation of everything.”

I really, really so grateful to you guys and, you know, thank you for just jumping in on this with me”